Privacy Policy

Last Updated: April 30, 2026

1. Introduction

At AviaGov, we are committed to protecting the privacy and security of our users' data, particularly the mission-critical aeronautical information managed through our platform. This policy outlines how AviaGov Aviation Systems Ltd ("AviaGov", "we", "us", or "our") collects, uses, and protects information.

2. Information We Collect

We collect information in several ways:

  • Professional Contact Information: Names, emails, and organizational details provided via demo requests.
  • FlyMate Introduction Data: Names, surnames, work emails, organization names, optional role/job-title details, and the required combined acceptance covering Terms of Service, Privacy Policy, and AviaGov email updates/marketing communications submitted to start a FlyMate session.
  • FlyMate Usage Records: Questions submitted through FlyMate, together with associated lead information and country/city details when resolvable from request context.
  • Technical Logs: Metadata regarding platform usage, IP addresses, and session identifiers for security auditing.
  • Aeronautical Data: As a processor, we handle data provided by Civil Aviation Authorities (CAAs) and ANSPs, which is governed by specific Data Processing Agreements (DPAs).

3. Use of Information

Information collected is used solely to provide, maintain, and improve the AviaGov platform services. This includes ensuring ICAO Annex compliance, facilitating AIRAC cycles, and providing technical support.

For FlyMate specifically, this includes opening the user session, following up with prospective customers, understanding product usage, and monitoring grounded-answer quality and safety.

For FlyMate, the required combined acceptance is also used to authorize AviaGov follow-up communications, including email updates, marketing messages, and product updates.

4. Data Sovereignty & Security

Given the nature of national aviation data, AviaGov provides flexible deployment models including dedicated cloud instances and on-premise solutions to ensure compliance with national data sovereignty laws.

5. Contact Us

For questions regarding this policy, contact our Data Protection Officer at [email protected].